Start Game Problem

Technical support requests for Capitalism Lab
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roaraxes
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Joined: Sat Jul 30, 2016 4:20 am

Start Game Problem

Post by roaraxes »

I cant play the game as it pop out "cant play DirectSoundBuffer"

What should I do?
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David
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Re: Start Game Problem

Post by David »

Please send me your computer configuration file DxDiag.txt for investigation. You may produce the DxDiag.txt file by running the Command prompt from the Windows Start menu, then type “DxDiag” on the Command prompt.

When the DxDiag window is opened, click on the “Save All Information” button at the center bottom of the window. Then send over this file as an email attachment.

More detailed instructions for generating dxdiag file:
1. Click the Start button.
2. In the Search field, enter 'dxdiag'. The diagnostic tool will run.
3. Click to 'Save All Information' and save "dxdiag.txt" to your desktop.
4. Attach the "dxdiag.txt" document to your support email.

You may email me the info at info@enlight.com
roaraxes
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Re: Start Game Problem

Post by roaraxes »

I have send an email via gmail.
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David
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Re: Start Game Problem

Post by David »

Please try the following solution:

1) Right-click on the Capitalism Lab icon to open the properties window.
2) Select the “Compatibilities” tab and check the Windows XP Compatibility option.

3) Enable the option "Disable display scaling on high DPI settings."
4) Run the game.
roaraxes
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Re: Start Game Problem

Post by roaraxes »

I have tried, the problem still occured
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eleaza
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Re: Start Game Problem

Post by eleaza »

I found someone has the same problem as you
http://answers.microsoft.com/en-us/wind ... 0bc?auth=1
But it's a long time ago, I don't know if they still apply to current version.
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David
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Re: Start Game Problem

Post by David »

Latest update: the user has replied via PM that the problem has been resolved.
skystream
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Joined: Fri Jun 09, 2017 1:48 am

Re: Start Game Problem

Post by skystream »

I am getting the same error message. I have tried running the game in compatibility mode, but it doesn't help. Any ideas?
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