Got "Server Connection Error" and Can only load game

Technical support requests for Capitalism Lab
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dongyuyong
Posts: 2
Joined: Sat Oct 31, 2015 4:09 pm

Got "Server Connection Error" and Can only load game

Post by dongyuyong »

Hi,

Since this afternoon I got this error after login to the game and get to the main menu. Please check the screen below.
Image
I've turn off all antivirus software and windows firewall, and I also tried putting these game programs including capmain.exe and capstart.exe into the exclusion list in the firewall setting, but at last the error is still there. I also turned off wireless network and used cable but the error is still there.
I don't think there's any change in computer environment, so maybe it's problem on the server side? Today I installed and played the game in my office and it's all fine there. So does that mean one account can only install and play the game in one computer?
Thanks!
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Server Connection Error
Server Connection Error
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melman74
Posts: 8
Joined: Wed May 27, 2015 2:43 pm

Re: Got "Server Connection Error" and Can only load game

Post by melman74 »

I think you & I have the same problem and I'd surmise it to be something on the server side, not on our installations, until we hear back from Tech Support.
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David
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Re: Got "Server Connection Error" and Can only load game

Post by David »

The problem has been resolved. Please try logging in the game again.
melman74
Posts: 8
Joined: Wed May 27, 2015 2:43 pm

Re: Got "Server Connection Error" and Can only load game

Post by melman74 »

Yes it has, Thanks, David.
dongyuyong
Posts: 2
Joined: Sat Oct 31, 2015 4:09 pm

Re: Got "Server Connection Error" and Can only load game

Post by dongyuyong »

Good, the problem is fixed. Thanks a lot!
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