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Got "Server Connection Error" and Can only load game

Posted: Mon May 29, 2017 2:04 pm
by dongyuyong
Hi,

Since this afternoon I got this error after login to the game and get to the main menu. Please check the screen below.
Image
I've turn off all antivirus software and windows firewall, and I also tried putting these game programs including capmain.exe and capstart.exe into the exclusion list in the firewall setting, but at last the error is still there. I also turned off wireless network and used cable but the error is still there.
I don't think there's any change in computer environment, so maybe it's problem on the server side? Today I installed and played the game in my office and it's all fine there. So does that mean one account can only install and play the game in one computer?
Thanks!

Re: Got "Server Connection Error" and Can only load game

Posted: Mon May 29, 2017 2:14 pm
by melman74
I think you & I have the same problem and I'd surmise it to be something on the server side, not on our installations, until we hear back from Tech Support.

Re: Got "Server Connection Error" and Can only load game

Posted: Mon May 29, 2017 2:43 pm
by David
The problem has been resolved. Please try logging in the game again.

Re: Got "Server Connection Error" and Can only load game

Posted: Mon May 29, 2017 3:00 pm
by melman74
Yes it has, Thanks, David.

Re: Got "Server Connection Error" and Can only load game

Posted: Tue May 30, 2017 5:43 am
by dongyuyong
Good, the problem is fixed. Thanks a lot!