FAQ about Ordering Capitalism Lab
Find answers to common questions about ordering Capitalism Lab.
You may also email [email protected] for support if you have a question that is not answered in the FAQ below.
Ordering and Delivery
Q: Is the payment process safe? Who handles my credit card information?
Yes, the payment process is secure. When you click a “Buy” link, you are taken to a checkout page hosted by FastSpring. FastSpring is an established U.S. e-commerce company founded in 2005. It handles online sales for more than 3,200 companies worldwide and processes over $2 billion in transactions each year.
FastSpring manages the entire payment process. Your credit card details are handled exclusively by FastSpring’s secure systems. We never receive or store your credit card number.
FastSpring uses industry-standard encryption and PCI-compliant systems to protect all transactions. You can learn more about FastSpring at www.fastspring.com.
Q: How will the game be delivered to me after I order it?
After purchasing Capitalism Lab, you will receive an email containing a download link and a registration key required to install and activate the game. With a high-speed Internet connection, the download process usually takes just a few minutes.
Q: What should I do if I haven’t received the email with my registration key after ordering?
If you do not receive the email shortly after your purchase, please check your spam or junk folder in case it was accidentally filtered there.
If you still cannot find it, please email us at [email protected], and we will be happy to assist you.
Q: Does the price include VAT/sales tax?
The prices shown on the Capitalism Lab website do not include VAT or sales tax. If VAT or sales tax applies in your country, FastSpring will calculate it on the Checkout page and add it to the final price. You can view the VAT calculation in the top‑right corner of the checkout page.
Q: How can I change the country I am ordering from?
You can change it by clicking the current country name at the top right corner of the checkout page. A dropdown list will appear, allowing you to select a different country.
Q: Where can I get help with a billing problem?
For order or billing issues, you may contact FastSpring’s customer support directly at fastspring.com/consumer-support.
You can also email us at [email protected], and we will assist you.
Q: Will I receive an invoice after ordering the game?
Yes. After completing your order, you will receive an order fulfillment email that includes a link to download your invoice.
Q: How can I buy Capitalism Lab as a gift?
You can buy the game and then forward the email containing the download link and registration key to the recipient. This email will provide everything they need to download, install, and register the game.
Installation and Download
Q: Do I have to install Capitalism 2 first in order to run Capitalism Lab?
No. Capitalism Lab can run independently without Capitalism 2 installed on your computer.
Q: I lost my Capitalism Lab installer file. Where can I download it again?
To re-download the Capitalism Lab installer, go to the download page.
Mac and Linux
Q: Does Capitalism Lab run on a Mac computer?
While Capitalism Lab does not run natively on Mac, you can still install and run it by following the instructions provided on this webpage.
Q: Does Capitalism Lab run on Linux?
While Capitalism Lab does not run natively on Linux, you can still install and run it by following the instructions provided on this webpage.
Need More Help?
Support FAQ
If you have questions about installing and running Capitalism Lab, please visit the Support FAQ page.
If you have any further questions, please email us at [email protected] and we will be happy to help.