Capitalism Lab Support FAQ

You may also email info@enlight.com for support if you have encountered a problem that cannot be resolved with the following FAQ.

Q: How will the game be delivered to be me after ordering it?

A: The game will be delivered to you via digital download. After ordering Capitalism Lab, you will be provided with a download link to download the game installer. Normally, the entire download process will only take a few minutes with a high speed Internet connection.

Q: Do I have to install Capitalism 2 in the first place, in order to run Capitalism Lab?

A: You can run Capitalism Lab without the presence of Capitalism 2 in your computer, as Capitalism Lab can run independently. 

Q: Is Capitalism Lab available in other language versions, besides the English version?

A: Capitalism Lab allows users to localize the game text on their own. Thanks to the efforts of the contributors, the user-made translations for Capitalism Lab are now available in the following languages:

  • German
  • French
  • Korean
  • Chinese
  • Japanese
  • Brazilian Portuguese
  • Spanish


Q: I forgot my login user id. for my Capitalism Lab account. How can I retrieve it?

A: You can enter your email and your password on the following page and it will show your user id.
https://www.capitalismlab.com/account/logout.html

Q: If forgot both my login user id. and password for my Capitalism Lab account. Any solution?

A: If you also forgot your password, you may type in your email address only on this page:
https://www.capitalismlab.com/account/change_password.html

Q: On the Single Player Game menu, there is no response clicking on the Custom Game option. 

A: Please check if you have any anti virus software running in background. If this is the case, there is a possibility that the firewall of your anti virus software may be blocking the game’s communication with the game server. You may check your anti virus software’s user manual about how to add Capitalism Lab to one of its approved apps to avoid being blocked by the firewall.

Q: I ran Capitalism Lab and saw a black screen.

Please try the following solutions

1) Set the Windows compatibility for Capitalism Lab. View the instructions.

2) On the Capitalism Lab launcher window, please select the option [  ] Force running in 1024 x 768 mode and start the game.

If the problem persists, please email info@enlight.com for support.

Q: I cannot run Capitalism Lab in windowed mode.

A: In your My Documents folder, you can find “My Games” folder and “Capitalism Lab” subfolder, please delete the file CONFIG.DAT, and see if it will resolve the problem.

Q: I have lost my Capitalism Lab Installer file. Where can I download it again?

A: You may click here to download the Capitalism Lab Installer again.

Q: Does Capitalism Lab run on a Mac computer?

While Capitalism Lab is not natively compatible with Macs, you can still run it on a Mac by following the instructions provided on this webpage.

Q: Can I play Capitalism Lab with a 4K monitor?

Yes, Capitalism Lab supports display scaling, enabling it to run on a 4K monitor. View instructions.

Q: How do I find my Capitalism savegame files?

A: To access the Capitalism Lab savegame folder, click the Open Savegame Folder icon in the bottom-right corner of the load-game or save-game menu, as shown below.

Open savegame folder

Q: Does Capitalism Lab come with a manual PDF file? 

A: All the new features and improvements of Capitalism Lab over Capitalism 2 are detailed on the Capitalism Lab web site and there will be no additional manual PDF file. In the event that there is any information you are seeking about the game and you cannot find it on the web site, you may let us know and we will follow up by providing you with the relevant information.

Q: What is the Capitalism Lab Post-Release Beta version?

A: Please read this forum post for the details: FAQ about Capitalism Lab Post-Release Beta

Q: How can I disable auto patching in the Capitalism Lab Launcher?
A: Place a dummy file called no_auto_patch.txt file into your Capitalism Lab folder. When Capitalism Lab Launcher detects the file, it will no longer perform auto patching.
To create no_auto_patch.txt, simply open Notepad and save the empty text as no_auto_patch.txt into your Capitalism Lab folder.
(To find the folder location of Capitalism Lab , right-click on the Capitalism Lab icon on your Windows desktop and select “Open file location” from the pop-up menu.)
Q: Can I move Capitalism Lab to a different folder?

You can manually move Capitalism Lab to a different folder if you wish. However, we recommend that you keep Capitalism Lab in the current location, as the auto patch function requires the game to remain in the default installation folder to work properly. (If it is in a different folder, the Windows operating system does not grant it permission to perform an auto patch.)

(To find the folder location of Capitalism Lab , right-click on the Capitalism Lab icon on your Windows desktop and select “Open file location” from the pop-up menu.)

Q: Can I install two different Release versions of Capitalism Lab in the same computer?
A: Yes, you can. Let’s say that you wish to keep both versions 9.1 and 10.0 on your computer. You can install version 9.1 first, then manually move it to another folder.
After that, proceed to install version 10.0, and you will be able to use both versions on your computer.
(To find the folder location of Capitalism Lab , right-click on the Capitalism Lab icon on your Windows desktop and select “Open file location” from the pop-up menu.)
Q: Does Capitalism Lab run on Linux?

A: Although Capitalism Lab does not run natively on Linux, you may try running it under VirtualBox.

To see whether your version of Linux is supported by VirtualBox, access the VirtualBox Download page at: https://www.virtualbox.org/wiki/Downloads

After installing VirtualBox, please make sure that you disable “Enable 3D Acceleration” in the VirtualBox display settings.